Straight answers on packages, photo and video work, Build projects, and how we deliver. If something is not covered here, contact us and we will reply plainly.
Business owners who need brand, web, photo, video, or custom tools that support how they actually sell. We work best when you care about replacing manual work, looking credible where customers find you, and shipping something your team can run day to day.
No. We find what's costing you customers online, fix it, then build what's missing. One small senior team, no hand-offs.
A short call about how you sell and deliver today. You get speed scores on mobile and desktop, where enquiries drop off, and a clear next step. Free for a limited time (normally $200).
Yes. Most work is remote. We are used to multi-currency pricing, export sales, and teams spread across time zones, from clients across Australia, Sri Lanka, the Middle East and Europe.
AI and template tools are fine for a quick page or a rough logo. They fall over when you need one story across brand, site, photo, and video, or when your edge is how you sell, not how pretty the layout is. One senior team, fewer reprints and rebuilds, and assets that match before you spend on ads or print. That is usually cheaper than fixing mismatched work later.
Quick Fix, Launch, and Business Check suit fixed outcomes with a clear brief. Choose Build for a scoped workflow or program (brand, shop, portal, social enquiry, media, or AI) when the menu packages are not the right shape. Choose Senior Partner Retainer when you need a senior partner from day one across brand, digital and operations. Choose Online Care for ongoing updates and monitoring after go-live.
Quick Fix is from $500 and goes two ways: fix what you already have (speed toward 95+ on mobile and desktop when your stack can reach it, optimized images, enquiry path and social alignment), or put a lean enquiry presence live with fast images, secure wiring and search-ready structure if you do not have a site yet. If 95+ is not realistic on your current setup, we say so in the Business Check or first scope chat and recommend Launch or a rebuild when that is honest. Launch from $2,500 is the full package: identity system, multi-page branded site, room for blog or news, and the full web build (delivery, sitemap, metadata, scores at handover). Professional photography or videography is quoted separately when you need a shoot. Build starts from $500 for a scoped workflow and can run to full shops, portals and pricing logic. We confirm price before work starts.
Business Check is free for a limited time (normally $200). Quick Fix from $500. Launch from $2,500, with $0 hosting fees on starter builds. Build from $500, scoped to your brief (larger shops and programs are quoted in stages). Senior Partner Retainer is a scoped monthly partnership, priced after discovery. Online Care from $50 a month. We confirm scope, price and timing before anything starts.
Small clarifications are normal. If the brief grows into a different package or Build, we will say so upfront and adjust scope before work begins. No surprise invoices halfway through.
Terms depend on project size. Fixed packages usually run on a deposit plus balance on delivery. Larger Build projects, Senior Partner Retainer and Online Care are staged against milestones or monthly agreement. We confirm this in writing when scope is agreed.
Yes. A Launch covers identity, guidelines, and assets for the channels you need. Many clients add web or photography later once positioning is settled.
Often yes. We can rebuild a broken or low-quality logo as print-ready vector files. For larger identity work we assess whether the mark is worth keeping or needs a strategic refresh.
For web we choose stacks that fit your offer and budget, then shape layout, messaging, and conversion paths in code you own. Brand and photo work match your positioning, not a generic kit.
We agree check-in points in the brief and project agreement, not open-ended pixel rounds. Scope and package define how much exploration is included. Custom projects define milestones in writing.
Where it makes sense, yes. We set up sensible editing for content you change often and document what is safe to touch. Deep structural or logic changes stay with us so nothing breaks quietly.
No one credible guarantees rankings. We build fast, accessible sites with clear structure, sensible metadata, and content patterns that support how you sell. Ongoing SEO campaigns are not our core offer.
Yes. Our sites are hosted for $0 a month, and we set it up and manage it as part of Online Care when you are on that plan. You keep ownership of your accounts unless we agree otherwise in scope.
Yes. Launch can cover a focused store on a multi-page site. Heavier catalog, trade pricing, photo-to-listing pipelines, or quote logic usually moves to Build or a pricing portal.
Hero and product stills are often shot in our studio for consistency and speed. Larger catalog or program work is scoped in your brief, including what must be captured and where assets will be used.
Deliverables are sized for the channels in your brief: site hero, social, ads, and sales threads. We agree formats and crops when we confirm scope.
Yes. Complete launch and custom programs combine brand, web, and imagery so your site and assets match from day one.
Shared tools your team runs daily: pricing engines, sales portals, stock-aware catalogs, quote builders, and workflows that replace spreadsheets or one person's memory. The logic is yours, not a generic SaaS template.
They work for simple pages. They struggle when your edge is business logic: multi-currency quotes, trade rules, inventory ties, or approvals. Build protects the parts competitors cannot copy with the same prompt.
Often yes, when APIs or exports exist. We assess integrations during scoping and are honest when a manual bridge or phased approach is smarter than a fragile connection.
Yes. After launch, Online Care includes monitoring, security and backups on every plan, with direct access to CHING 7 and the studio team when something breaks. From $50 a month adds one rhythm task (such as a news post or upload batch), with extra rhythm work priced separately. Senior Partner Retainer is for embedded senior leadership from day one, not only maintenance.
Packages range from about one to several weeks depending on scope and how fast you supply feedback. Photo, video, and larger programs are confirmed in the brief. Build is quoted in stages once scope is clear.
Enough to answer questions, approve direction, and test what we build. We batch decisions so you are not in endless meetings. Slow feedback stretches timelines; we flag that early.
You do, once the project is paid per our agreement. We hand over source files, assets, and access details documented so you are not locked in.
Pick the closest package on the packages page and tell us what you're trying to fix. Use the contact form for a general message. We reply with next steps, not a generic sales deck.